by Ethan Webb | Sep 3, 2026 | Technology
Stephanie Bates traces a decision most operators made for good reasons: adding an operations manager to every clinic, and giving every employee two bosses. Stephanie Bates has a word for the territory most operating decisions live in, and behavior analysts do not like...
by Ethan Webb | Aug 28, 2026 | Technology
Three sessions at one conference describe the same gap: a field that promotes clinicians into leadership roles it never trained anyone to hold. At an industry conference in Boston this August, in one room, a celebrity dating coach and former television casting...